Monitoring and Management Features
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Permanent view of all computers and their
states;
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Rich client and web based management consoles
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Logon/logoff customers remotely from CM
Manager;
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Print a receipt-like customer ticket with
customer id and password;
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Permanent open bills view;
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Monitor and close opened applications on
workstations from the CM Manager;
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Remote desktop administration with RealVNC 4.0
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Cleanup workstations remotely: Delete "My
Documents" files, Delete IE Temporary files,
Delete IE History, close all open
applications;
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Extend customer session allowing additional
credit or payment;
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Transfer a session from one computer to
another;
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Monitoring and billing of the printing;
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Orders notification;
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Print receipt automatically or only at a customer request;
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Make a shift changeover with a single click and shift income report;
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Restart, Shutdown one, more or all workstations remotely;
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Enable/Disable workstation;
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Send message to customers;
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Set time intervals for timeout messages and
sound when the customer's time is nearly up
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Waiting List
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Billing Features
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All kinds of customer accounts: prepaid/postpaid cards, customer
tickets, member accounts;
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Different types of price lists;
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Customer Groups;
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Happy hours;
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Different price list for different customer groups and workstation groups;
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Prepaid card generation in series;
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Individual receipt printing;
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Billing system for additional services like scanning, food and drinks
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Loyalty/Rewards Features
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Optional usage;
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Points awarded per time interval;
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Points awarded per item/service;
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Price Lists in loyalty points ; |
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Item/service price in loyalty points;
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Points redemption (free computer use, food, drinks etc.)
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Security Features
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Workstations
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All workstation security restrictions are
defined with the security profiles;
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Security profiles are defined only once in CM Administrator. No need to define them on
each workstation;
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Different security profiles for different customer groups and workstation groups;
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Security restrictions are automatically applied with the customer logon;
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Customizing locked workstation state: enabled (logon from both, the workstation and CM Manager)
or disabled (logon only from CM Manager);
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Prevent CM Workstation component closing when there is no connection with CM Server;
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Use windows users with customer logon to enforce the
security and all other settings of the windows user on the workstation;
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CM Workstation component designed as a
Windows service
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At the server
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All data are stored in a secured relational database;
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Encrypted communication between the clients and the server;
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Employee accounts for employees with different levels of privileges
(operator/administrator);
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Special report on workstation usage to monitor the amount of
time the workstations had spent in a particular state
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Administration
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Connect to your server with an ordinary browser from anywhere;
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Administer multiple sites from a single place;
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Customer groups to ease the generation of customer accounts and prepaid cards;
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Prepaid card generation;
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Different advertisements for different workstations (activated
when the workstation is in idle state);
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Specify disallowed urls for particular groups of customers
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Reports
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All reports are web based and accessible with a web browser;
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Various reports (by shift, by customer group, by customer, by
hour, by weekday...) on income and workstation usage;
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Comprehensive report filtering options: by date, by employee,
customer, customer group, workstation;
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Event log;
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Export your data to all standard formats: Excel, Word, html, xml
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Usability
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Administration Console
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Complete web based administration with self-documented user
interface;
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Extensive use of "defaults" to ease the administration;
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Startup wizard to setup your initial usage
scenario in a minute
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Management Console
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Modern convenient user interface for the Management Console,
optimized for fast (single click) execution of the most common
tasks;
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Permanent view of all relevant info;
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Most of the workstation based commands can
be executed on one, more on all workstations
remotely
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Workstation
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Nothing to configure at the workstations;
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Customizable Workstation window;
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Virtual workstations support (used to provide billing
solution for games consoles, like Play Stations, Xboxes, etc.)
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